GENERAL TERMS AND CONDITIONS


BOOKING AND REGISTRATION
Please note: The booking becomes binding upon payment of the deposit in the amount of 300,00 € for confirmation and the sending of the booking confirmation. If the deposit is not paid within 14 days of the booking being made, we reserve the right to cancel the booking. The deposit serves as security for the booking and will not be refunded in the event of cancellation.

CANCELLATION TERMS (ACCORDING TO ART. 1382 OF THE CIVIL CODE)
Up to 30 days before the actual arrival date, the reservation can be cancelled without payment of a cancellation fee. The deposit will be retained. For cancellations between 29 and 15 days before the arrival date, 70% of the agreed total price will be charged. Within the last 14 days before the arrival date, the cancellation fee is 100% of the booking price. In case of no-show or in case of early departure or late arrival, the fee for the entire booking period is owed in full. Please inform us in good time if you are unable to start your holiday.

COVID-19 CANCELLATION CONDITIONS
Book your holiday with us now without risk. You have the option to cancel free of charge up to 7 days prior to arrival if:
-> in case of border closure to the South Tyrol region
-> in case of a government-mandated quarantine obligation in your country after a trip to South Tyrol
-> or if a lockdown occurs in your country or with us in South Tyrol.
The deposit will be credited for a future holiday or refunded.

TRAVEL CANCELLATION INSURANCE
We recommend that you take out “Red Rooster Cancellation Cover” as soon as you book your stay. This will cover the cancellation fees and you can look forward to your holiday without any worries. You can find more information about costs and taking out travel cancellation insurance here: link to travel cancellation insurance.

PAYMENT
You can pay the balance by bank transfer or cash. Cash payments can only be accepted up to a total amount of 999,00 €. Credit card and bankoma payments are not possible.

ARRIVAL AND DEPARTURE
The flats are ready for occupancy from 16.00 on the day of arrival and are available until 10.00 on the day of departure.

LIABILITY DISCLAIMERS
We endeavour to provide accurate and complete information on this website. However, we do not assume any liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes or additions to the information provided without prior notice. The respective offer or booking confirmation is binding. We accept no liability for the content of external links, despite careful checking of the content. The operators of the linked pages are solely responsible for their content.

NOTE
Express reference is made to the legal provisions Art. 45-67 of the Italian Consumer Protection Code GvD 206/2005.